MILEAGE FEES: Errands and services that cause our drivers to travel more than 20 miles round trip will incur a .50 cents per mile fee for any miles over the included 20 miles.
GRATUITIES: Tipping is allowed, but not required. Please feel free to show your appreciation to your errand runner if you are happy with his or her service.
PURCHASES: This should go without saying but we'll say it anyway! Any purchases or extra fees paid by Kazoo Errand Runners (and/or our staff), on your behalf in the course of running errands or executing our services, is over and above our posted rates. For example, should you ask us to do your grocery shopping or pay for any items we pick up during your errand, you must reimburse Kazoo Errand runners (or your errand runner) for those extra costs. Receipts will always be supplied.
CANCELLATIONS: There will be a $10 fee for canceling any pre-scheduled errands less than 12 hours in advance. Scheduling is a very important part of an efficient business and we need as much advance notice as possible to keep our schedules running on time.
HOURLY RATES: Most of our errands run $25.00 for the first hour, with a one hour minimum. After the first hour, the rate drops to $20.00 per hour, charged in 15 minute increments of $5.00.
BUDDY RATES: Team up with a friend for your errands and the rate runs only $30.00 per hour for the both of you, allowing you to split the cost of your errands with your friend! The rate remains at $30.00 per hour after the first hour and will be charged in 15 minute increments of $7.50. (Buddy rates do not apply to discounted rates for new customers or referrals)
FLAT RATES: Some of our errands and services will be bid on a flat rate based on the type of work required. You will have a written bid quote for the job before we start.
PAYMENTS: We accept cash, check, Paypal, and all major credit cards for payment for our services and gift certificates. Credit card payments can be made via Paypal, which allows you to use Mastercard, Visa, American Express, and Discover. All Paypal and credit card payments will be assessed a 3% surcharge. All NSF check returns will incur a $30.00 fee. Purchase errand credits here.